You may have seen ukulele phenom Jake Shhimabukuro’s YouTube video, shot in NYC’s Central Park, of “While My Guitar Gently Weeps,” which has more than 11 million (!) views.

You might also have seen Jake’s TED video where he performs a masterful version of Queen’s “Bohemian Rhapsody,” all on four strings…:-)

I’m here speaking in Waikiki and chanced upon an excellent PBS-Hawaii documentary last night about Jake, a virtuoso who has “hit it big,” yet remains grounded in his values.

Jake Shimabukuro: Life on Four Strings

A favorite segment of the PBS special was when Jake played his ukulele in Sendai, Japan (ravaged by the 2011 tsunami), at a senior care center.

The expressions on these people’s faces, their tapping along with Jake’s strumming, was particularly poignant and profound.

Perhaps most powerful was Jake’s statement, “My goal when I play is to connect with my audience, to play music that moves them.”

Kudos to Jake. His goal deserves to be our goal as speakers and writers.

The goal of speaking is not to get a standing ovation. It is not to get a perfect 10 on our evaluations or to generate lots of “back of the room” sales.

The goal of writing is not to have a book that serves as a business card (gak). It is not to have a bestseller or to have “product” that drives our career.

Those are nice; those are welcomed; they’re just not the primary reason we speak and write.

The goal of speaking and writing is to connect with our audience members and readers; to share ideas, insights and stories that move them to feel something, to rethink something, to do something differently.

A participant came up after my presentation on Friday and said, “You just radiate joy. What is your secret?”

First, I thanked him and then told him, “I am so grateful for the opportunity to speak for a living.

To stay centered in my goal of genuinely connecting with participants and sharing something that puts the light on in their eyes; I repeat the following mantra to myself in the minutes before a presentation.

I am here to serve; not to show off.

I am here to inspire; not to impress.

I am here to make a difference; not to make a name.

Then, I start every presentation with Arthur Rubenstein’s quote … “I have found if you love life; life will love you back.”

I have found that if I center myself in that mantra and start off with Rubenstein’s quote, it grounds me in how much I love speaking.

And when we love what we do, people often love being around us and want to be part of it.

Any nervousness or self-consciousness disappears.

What takes its place is a sublime stream-of-consciousness where we’re swept up in an exquisite state of flow in which we’re one with our audience.

What mantra do you use to ground yourself in your clarity that the purpose of your speaking is to serve, not to show off; to inspire, not to impress; to make a difference, not to make a name?

When writing, I picture someone specific across the desk from me and write to that person. It could be one of my sons, a client or a friend, someone who could benefit from what I’m trying to get across.

It transforms writing from being an intellectual exercise, a brain dump of “What do I want to say?” to “What would put the light on in this person’s eyes?”

When I mentally reach out to a specific person, when my purpose is to write something that would resonate with them; the words flow out so fast my fingers can hardly keep up.

How about you?

Who are you going to speak to – write to?

How are you going to keep them top-of-mind by focusing on how you can reach them, resonate with them?

How are you going to center yourself in your intent to connect; which is the real reason we communicate?

Always has been. Always will be.

“One sign of an excellent speech? ‘Can people repeat something they heard, word for word?'” – Sam Horn, Intrigue Expert

Neil Gaiman’s commencement speech was an instant classic.

Why?

It’s original, evocative and revealing.

Gaiman confesses that he ignored the wise advice from fellow author Stephen King to “enjoy the ride of his success.”

However, there’s an even more important reason Gaiman’s 20 minute talk has gone viral and been turned into a book which is coming out next week.

The popular author condensed his speech theme into a single sound-bite that is easy to repeat.

Make Good Art.

Think about it.

How many conventions and graduations have you attended? How many presenters and commencement speakers have you heard? Dozens? Hundreds?

Can you repeat ANYTHING they said?

If you can’t; that means they’re out of sight, out of mind. Their message had little or no enduring impact.

What’s an important message you want to share with the world?

If you want people to remember it and act on it; is YOUR responsibility to distill its essence into a repeatable sound-bite.

Successful film-makers know the importance of this.

“Show me the money.” “I’ll be back.” “You can’t handle the truth.” “You’re gonna need a bigger boat.”

You probably remember those movies even though it’s been YEARS since you’ve seen Tom Cruise, Arnold Schwarzenegger, Jack Nicholson and Roy Scheder utter those lines in the movies Jerry Maguire, the Terminator, A Few Good Men and Jaws.

Those movies are STILL top-of-mind decades after their release because their screenwriters crafted memorable lines that have legs.

In fact, check out the top movie quotes of all time. Almost ALL are 7 words or less.

http://en.wikipedia.org/wiki/AFI’s_100_Years…100_Movie_Quotes

What’s this mean for you?

Look over your upcoming presentation.

Does it have a resounding idea that has been distilled into a pithy 7 words or less?

Have you condensed your theme into a title or sound-bite people can repeat, word for word?

If so, good for you. You have just increased the likelihood listeners will become YOUR word-of-mouth advertisers because they will be able to remember what you said and recommend it to others.

If not, you might want to pick up a copy of POP! and study Section IV on how to be PITHY with its chapters on:

* Make Your Language Lyrical with Alliteration
* Put Your Sound-bite in a Beat to Make it Easy to Repeat
* Make it Sublime with Rhyme

This is not petty. You’re pouring hours (and lots of money?) into designing and delivering a presentation that will hopefully impact everyone in the room.

Why not invest the time and mind to POP! your message into a memorable sound-bite so people are still being positively impacted by it … years after they’re out of the room?

TV show friends

“That silence you just heard was me speaking my mind.” – coffee mug slogan

Did you ever watch the TV sitcom Friends?

Remember Phoebe, the self-described blonde ditz who sang, “Smelly cat, smelly cat?”

In one episode, Phoebe was complaining to Joey about something her brother did.

After listening for awhile, Joey interrupts her and says, “Phoebe, have you told your brother how you feel?”

She looks at him and says, “Yes… well, not out loud!”

Sound familiar?

Is there someone at work who’s mistreating you, making you miserable or driving you crazy?

Do you lay awake at night, reliving what you WISHED you’d said, over and over in your head?

Have you been telling everyone BUT the person who’s bothering you how outraged or offended you feel?

Studies show that’s what many of us do because we’re conflict averse.

We avoid confrontations because we don’t like to fight and we don’t want to make things worse. We just want to “keep the peace.”

Unfortunately, it’s hard to keep the peace with someone who’s making war on you.

What’s worse is … silence sanctions.

If you’re not saying anything to the person who is behaving in inappropriate ways; they’re “getting away with it” or they’re assuming it must not bother you too much because you’re not calling them on it.

Jack Canfield says, “People treat us the way we teach them to treat us.”

When we “turn the other cheek,” we TEACH people it’s okay to keep mistreating us. We’re showing them we won’t hold them accountable and we won’t speak up for ourselves.

You have a voice. Use it.

It’s time to say “No. Enough. Stop.”

The good news is, there are diplomatic ways to do this so you won’t lose your job … even if the person bothering you is your boss.

Here’s a sample scenario.

Imagine someone at work likes to get a rise out of female employees by saying things like, “You women are SO emotional” or “You always get stressed out.”

This person is senior to you so you’ve felt it wasn’t “your place” to let him know his sweeping generalizations are not true or fair.

Please recognize; it IS your place to establish and enforce boundaries to let people know they can’t “talk all over you.”

As Ann Landers loved to say, “People can’t walk all over you unless you lie down.”

Here are four ways you can use Tongue Fu!® to diplomatically, yet firmly, speak up for yourself.

1. If possible, address this issue in private instead of in public.

Calling someone out in front of others causes them to lose-face.

They will resent you – even if what you’re saying is true. They may feel a compulsion to escalate in an effort to put you down so they’re back “on top.”

2. Do NOT deny, defend or disagree with their sweeping accusations.

Denials backfire.

Think about it. If you say, “We are NOT emotional!!” or “I am NOT getting stressed-out” … you are.

3. Instead, put the conversational ball in THEIR court by asking, “What do you mean by that?” or “What makes you think that?”

Then, put a sock in it.

Asking a question gives them an opportunity to explain themselves. They have to give a specific example of what makes them say this. If they can’t; they’ll often back off or back down.

If they have a legitimate reason or explanation for what they believe, even if you don’t agree with it, at least you now know what’s REALLY going on and you can discuss that instead of reacting to their attack.

4. Another option is to simply repeat what they said as a question, emphasizing the extreme word.

“Really? ALL women are emotional?” “Is is true I ALWAYS get stressed out?”

Repeating an outrageous over-statement is one way to make it clear you’re not going to suffer in silence and passively allow them to throw around disparaging comments.

Remember; don’t pull a Phoebe.

Holding people accountable IN YOUR HEAD helps no one.

Speak up, in the moment, when people say inappropriate things so you’re teaching them to treat you and others with the respect we all want, need and deserve.

Did you like this tip?

There are dozens more in Sam Horn’s book Tongue Fu!®, which is currently ranked #3 on the Korean bestseller list, has been published in 17 languages around the world, and has been taught to such organizations as the U.S. Embassy in London, the U.S. Navy, Boeing, ASAE and Honolulu Police.

Tongue Fu!® is now available in a Kindle version so you can access it right here, right now on your e-reader.

I hate you

“My eldest daughter told me she hated me when she was in the second grade.”

Bet that got your attention!

Which is the point.

Most articles, blogs and books start off with blah-blah preliminaries to “set the scene.”

Forget that.

Don’t set the scene. Jump into the scene.

That article could have started out predictably with, “This is a review of Sheryl’s Sandberg new book about women in the workplace.”

Yawn. Are you motivated to drop what you’re doing and keep reading?

I didn’t think so.

But instead, that first sentence popped off the page and motivated me to read the rest of this excellent article by Katharine Weymouth of the Washington Post entitled, How Can You LEAN IN If You Don’t Have Anyone to LEAN ON?

http://www.washingtonpost.com/opinions/katharine-weymouth-how-do-you-lean-in-when-you-dont-have-someone-to-lean-on/2013/03/22/b117d730-8b24-11e2-b63f-f53fb9f2fcb4_story.html

What are you writing right now? A blog? Article? Report? Book chapter? Web copy? Marketing brochure?

Review your first sentence and paragraph.

Does it set the scene – or jump into the scene?

If you want to have readers at hello, pleasantly surprise them by JUMPING into a dialogue phrase pulled from the story that illustrates your point.

Readers will be intrigued, and they’ll want to know … the rest of your story.

“Instant gratification takes too long.” – Carrie Fisher

As a communication strategist and pitch coach, I often have clients tell me, “You can’t say anything in 10 minutes.”

One client, who was pitching a room full of investors at the Paley Center in New York City, said, “Sam, there’s no way I can explain my company, team credentials, business model and exit strategy in 10 minutes.”

I said, “Kathleen, you don’t have 10 minutes. You’re going at 2:30 in the afternoon. Those investors will already have heard 15 other presenters. By that point, their eyes will be glazed over. You’ve got 60 seconds to get their eyebrows up.”

The good news is, we came up with a 60 second opening that not only got the interest and respect of that audience, it helped Kathleen Callendar of Pharma Jet land millions in funding and become selected as one of Business Week’s Most Promising Social Entrepreneurs of 2010.

(The full story is in this Fast Company article on How to Gain Buy-In to your Idea in 60 Seconds or Less. http://www.fastcompany.com/1751298/how-gain-buy-your-idea-60-seconds-or-less

So, what does that have to do with Super Bowl Sunday?

USA Today editors just selected the top 25 Super Bowl ads of the past 24 years … and all of them are 60 seconds or less.

Chances are, if you’ve seen them, you remember them and remember them … fondly.

They prove you can pack a lot into 60 seconds. You can win buy-in from target decision-makers, tell a compelling story and keep your brand and message top-of-mind, years after the fact.

As journalist Laura Petrecca reports in this article the winning ad “is the 1993 Nothing But Net commercial in which Michael Jordan and Larry Bird shoot an outlandish game of H-O-R-S-E ,” trying to out-do each other to win the right to dine on a McDonald’s Big Mac.”

http://www.freep.com/usatoday/article/1862001

What’s this mean for you?

What’s a communication you’ve got coming up? A communication in which you want to win buy-in from decision-makers and customers?

Don’t waste the first 60 seconds with preliminary, perfunctory remarks. No, “I’m glad to be here ….” Or “When Bob asked me to speak …” or “Before I start, let me …”

In this day and age of instant gratification, you will already have lost the hearts and minds of your audience if you start with … INFObesity.

Instead, jump into something intriguing that gets people’s eyebrows up. It’s the single best thing you can do to make sure your pitch, presentation, commercial or communication wins buy-in for what you care about.

Are you thinking, “I agree with the importance of doing this; I just don’t know how to do it.”

Want good news? My E.Y.E.B.R.O.W. TEST system shows you how to earn the attention and respect of any audience … in 60 seconds or less.

Discover for yourself why these techniques have been won raves from clients around the world (London, Geneva, Toronto and throughout the U.S.) and have helped people receive millions in funding while helping their products, services and business break out instead of blend in.

http://www.intrigueagency.com/products-page/eyebrow/

Purchase it today to instantly have these E.Y.E.B.R.O.W. TEST tips at your fingertips … so you can have people at hello next time you want their attention and respect.

Serendestiny - doing what makes you come alive

Chances are you’ve seen this inspiring quote from H. Thurman,  “Don’t ask what the world needs.  Ask what makes you come alive ; then go do that.  Because what the world needs is people who have come alive.”

What makes you come alive?  What puts the light on in  your eyes?

One of the things that does it for me is … writing.

Tennis player Pete Sampras was asked what it was like winning his first U.S. Open.  He said, “No matter what else happens the rest of my life; I’ll always be a U.S. Open champ.”

That’s one of the many  benefits of writing.  It is so TANGIBLY, ENDURINGLY REWARDING.

Many things are fleeting. Quality books are not.

Yes, writing a quality book is a front-loaded project. 

You pour your heart, mind, soul … and plenty of what Bryce Courtenay called “bum glue” …  into writing a quality book.

But it will still be out in the world,  years later, making a positive difference for others and a propserous living for you.

I am just re-experiencing this glorious phenomenon,

We’ve just released a new e-version of Tongue Fu!® … which was first published (ahem) 16 years ago!  http://www.amazon.com/Tongue-Better-Anytime-Anywhere-ebook/dp/B00APRX4FG/ref=sr_1_1?s=books&ie=UTF8&qid=1357067747&sr=1-1&keywords=tongue+fu+-+get+along+with+anyone%2C+anytime 

How satisfying it is to know this book is still positively influencing people around the globe.  I’ve welcomed this opportunity to update the content and include examples of cyber-bullying, internet gossip and what to do when someone’s texting at dinner.

What’s this mean for you?  It’s the beginning of a new year.  You have a fresh start opportunity to do what makes you come alive. 

If that is writing, then resolve to put pen to paper or fingers to keys today.  It’s time to get your experience, expertise and epiphanies out of your head and into the world.

I promise. You will never regret writing – you will only regreat not writing when you had the chance.

 

Years ago, insurance giant AFLAC had a problem.

Their company name was nonsensical. No one knew what it meant.

And why would customers entrust their money to a company when they didn’t understand their name?

So, their ad agency (brilliantly) asked themselves how they could take this unfamiliar name and relate it to something familiar so it all-of-a-sudden made sense?

They asked themselves, “What does an ‘AFLAC’ look like or sound like in the real world? How can we associate it with something people already know and like?

Hmmm … well, an AFLAC kind of looks and sounds like a duck saying QUACK.

Maybe we can turn that into a lovable duck that says ‘AFLAC.’”

Voila.

They created a visual icon that turned their idea into an image people could SEE.

Another insurance company had a similar challenge.

Government Employees Insurance Company was going “public.”

Instead of just offering policies to federal employees, it was now going to offer policies to anyone and everyone who could afford to pay for one.

So, how did they masterfully manage their transition and make their clunky acronym  G.E.I.C.O  meaningful and memorable?

Well, what do we think of when we hear the word GEICO?  What comes to mind that is close to it?

How about a cute little gecko?

Bingo.

GEICO’s cute green gecko has starred in countless commercials and become an instantly recognizable corporate symbol to millions.

Both of these financial services firms succeeded in making their cold, confusing names … warm and relatable.

The bottom-line?

Both AFLAC and GEICO dramatically increased their market-share and profits;  thanks to their ubiquitous “spokes-animal” ad campaigns that helped them POP! out of their  crowded industry.

So, what’s this mean for you and your business, idea or product?

Your financial success depends – to a large degree – on the “get-ability” of your name.

When prospective customers hear or see your name for the first time; what’s their reaction?

Do their eyebrows crunch up?

That means they don’t get it.  And if they don’t get it – you won’t get their attention, respect  or money because confused people don’t say yes and they don’t remember you or want to do business with you.

Why should they?  They have no idea what you do.  They can’t relate to you.

Your goal is to have a name for your business or product  that makes people’s eyebrows go UP.

That means they’re intrigued. That means they want to know more, which means they’re more likely to remember you and want to try and buy what you’re offering.

This Wall Street Journal  article – What’s In a Name? –  offers fascinating examples and insights into  the financial consequences of the RIGHT or WRONG name.

http://online.wsj.com/article/SB10000872396390443854204578058422730170626.html

Would you have gone to see a movie entitled $3000? That was the original name of Pretty Woman.

Would you have paid $8 to go see Anhedonia (the original name for Annie Hall)?

Check out this article to find out why some of your favorite movies might have failed if they had stuck with boring names that bombed with focus groups.

Are you thinking, “I agree that the right name is important;  I just don’t know how to come up with one that gets people’s eyebrows up.”

Well, check out POP!   Its 25 different techniques can help you  create clear, compelling names, titles and slogans that will resonate with your customers and decision-makers.

Have your pen handy so you can do the exercises to coin just the RIGHT name that will help your product, idea or business get noticed, remembered and bought.

“You can become blind by seeing each day as a similar one. Each day is a different one, each day brings a miracle of its own. It’s just a matter of paying attention to this miracle.” – Paulo Coelho

In the beginning, clients often tell me they think writing is hard work.

I tell them, “Not if you write when you’re flush with ideas.”

Do you know how flush is defined?

“A rushing or overspreading flow.

A sudden rise of emotion or excitement.

Glowing freshness or vigor.”

Wow. What writer wouldn’t want that?

Writing is only a chore or a bore when you over-think it.

From now on, don’t write when you’re grinding; write when you’re glowing.

Writing is joyous when you’ve just observed or experienced something different, something intense – and you’re simply transferring the aha’s running through your mind onto paper.

The thing is, many of us are busy so we set aside a time to write. We sit down at the appointed hour and expect flow to show up, on command.

Flow doesn’t like to take orders.

It has a mind of its own.

It happens IN THE MOMENT.

It happens when we’re one with something that just happened and the miracle of it is filling our mind, soul and spirit.

That’s when we need to sit down and write.

When those exquisite moments happen, we need to GO WITH THAT FLOW or it disappears.

Next time, you see something, feel something, understand something as if for the first time … and your mind starts racing with epiphanies … honor them.

Sit down (even though you have ‘other things to do) and get those thoughts out of your head and onto the screen or notepad … as fast as you can.

Without editing or critiquing.

Let what wants to be said come out in a vigorous rush … because what’s coming out is alive.

It may not be grammatically perfect … but it will have a voice, a passion, a pithy purity that only results when we’re swept up in what wants to be said.

When we do that, when we get out of the way and facilitate what wants to be said along its way, we collaborate with the muse.

It may sound grandiose, but writing those thoughts down in the moment is a way to render them immortal.

When we are in that pure state of flow, we are simply the conduit for whatever insights are blossoming within us.

We are merely the messenger and our role is to get those thoughts out of our head (where they serve only us) and into the world (where they have the opportunity to serve many).

You know you’re getting this “right,” when you look at what you’ve written and it’s better than you know how.

So, if you want writing to be a blessing instead of a burden; if you want to be at your intriguing best, write in the FLUSH of the moment to free up FLOW.

They don’t call them fleeting thoughts for nothing.

Next time you experience something that gets your juices flowing, get going.

Actually, sit down and let what wants to be said …. get said.

“Individuality is fine.  As long as we do it together.” – Frank Burns, M*A*S*H

I had the privilege of living in Hawaii for 17 years.

As much as I loved living in Paradise, I didn’t realize how professionally isolating it was until I moved to the Mainland  – the Wash DC area. 

A colleague Rebecca Morgan, (co-founder of SpeakerNetNews.com) and I roomed together at a convention that year. We stayed up late every night debriefing what we’d learned and swapping best-practice tips.

We decided to continue this rewarding collaboration by inviting 5 carefully selected peers to join us in monthly phone calls and twice-a-year in-person meetings.

At our first meeting, we were “going around the table” updating each other on our priority projects and pinpointing where and how we could use help.

When it was my turn, I said, “I’m thoroughly enjoying this and I’m glad to be part of it. I just can’t think of anything I need help with, so I’ll donate my time back to the group.”

It was quiet for a moment. Then Rebecca (bless her heart) said, “Well, what are you working on right now?”

“I’m re-doing my website.”

“We can help you with that, “Rebecca said confidently.

And she was right. A half hour later, my website was infinitely better because of the group’s suggestions.

My subsequent epiphany was, “It had been so long since I had asked for help, I had forgotten how.”

Since there hadn’t been any other professional speakers on Maui at that time, I didn’t have anyone to “talk shop” with.

The few times I did share my business activities with acquaintances, they simply didn’t have the industry knowledge to be able to give informed advice.

So, I stopped asking. I ended up doing everything myself. And that worked pretty well. As the saying goes, it was what it was.

Six Heads are Better Than One

“It isn’t melodramatic to say your destiny hangs upon the impression you make.” – Barbara Walters

But, after that first experience with the Master Mind group, I realized it isn’t melodramatic to say our success hangs upon the mutually-rewarding strategic relationships we make.

For example, I was discussing an online info-product I was developing and Val asked, “Why are you only offering one pricing option? Why not bundle your CD’s together and offer three different packages so people can buy at their own comfort level?”

Uh, duh. Why wasn’t I doing that? Because it had never occurred to me.

That’s just one of the many advantages gained from having a variety of people bring their objectivity and combined expertise to the table (so to speak.)

As entrepreneurs, we often get so close to our work; we can’t see it clearly anymore.

That’s one of the many advantages of being part of a strategic master-mind.

Peers can often pinpoint our blind-spots and tell exactly what we need to do differently to break through an impasse.

Group brainstorming not only saves us a lot of trial-and-terror learning; it’s the quickest way to dramatically improve and expedite  results.

Are You Trying to Go It Alone?

“Remember, we’re all in this … alone.” – Lily Tomlin

Are you preparing an important communication … all on your own?  Are you writing a book, developing a presentation or polishing a pitch?

Maybe you don’t know anyone who has experience with what you’re pursuing.

Or, you live in an isolated area and you’re going it alone because there doesn’t seem to be any alternative.

Or, somewhere along the way you were taught not to “bother” people by asking for their help, so your default is to be self-sufficient rather than seeking support?

If there’s anything I’ve learned in the past 20 years of helping people create more compelling communications;  it’s that strategically aligning with colleagues how have our band AND our front is a non-negotiable for fast-forwarding our success.

The good news is, we don’t have to be an individual struggling to figure everything out on our own.  We can go it alone  … together.

How?  Just follow the model for the Quaker Square Hotel in Akron, Ohio.

What’s this about the Quaker Hotel?  Quaker Oats executives were planning to demolish several unused grain silos standing next to each other.

Fortunately, one exec asked, “Why tear the silos down? Why not take out the inner walls, connect them and turn them into a one-of-a-kind, historically relevant hotel?”

Voila.   The stunning result is a model of how we can take out inner walls and connect with others, side by side, so we have the best of BOTH worlds by going solo and by going silo.

Form Your Own Strategic Master-Mind 

A reporter asked Bette Midler, “What’s the hardest part of success?” She said, “Finding someone who is genuinely happy for you.”

Forming your own strategic master-mind is a way to surround yourself with people who support you and stand behind you. People who facilitate your success and have your back.

Forming your own strategic master-mind s is a way to surround yourself with people who stretch you and show you the way. People who fast-forward your success and have your front.

Best of all, forming your own strategic master-mind is a way to align with people who have your best interests at heart.

Divvy up the time so everyone has an opportunity to share highlights and lessons-learned – and an opportunity to brainstorm/strategize a priority project.   ASK everyone for input on how they can accelerate and achieve better results for the upcoming year.

It will be “rising tide raising all boats” gathering that benefits all involved.

Everyone will be genuinely happy for your success …  because they helped create it.

“In influencing others; example is not the main thing.  It’s the only thing.” – Albert Schweitzer

Agreed.

What’s a situation coming up in which you want to influence someone to give you their time, mind or dime?

If you want to capture and keep their attention – if you want to open their mind and change their mind  – don’t open with information.

Open with an example.

In fact, follow Dr. Brene’ Brown’s shining example …

I had the privilege of meeting Dr. Brene’ Brown at a recent Leadership Colloquium at NASA Goddard.

Brene’s TED talk on The Power of Vulnerability is one of the top ten most-downloaded TED videos.

After the first 10 minutes of her NASA presentation, it’s easy to understand why.

She’s disarmingly honest about her journey from being a left-brained researcher who only valued bottom-line facts to discovering the transcendent, whole-hearted, free-flowing love that comes from having children.

What she didn’t anticipate was the fear that comes from being a mom.

She described how she used to stand in her kids’ rooms at night and watch them sleep … and weep.

Why?

She cherished them so much, she was afraid something would happen to them.

She knew this was illogical. They were perfectly healthy, perfectly fine.  Yet there she was … miserable.

She started researching why the emotion of happiness seems to be irrevocably tied with fear – and used an EXAMPLE to open our eyes to how common this phenomenon is.

A family is driving to their grandparents’s house for Christmas.  The parents are uptight because they’re running late.

The kids, sitting in the back seat, start singing Jingle Bells .

The parents realize how ridiculous they’re being and start singing Jingle Bells along with them.

At this point, Brene’ asked the audience, “And then what happened?”

Guess what the majority said??

“They get in a car accident.”

Is that what you thought?

Do you know what that means?

It means, deep down, you believe happiness is fleeting – you believe it is too good to be true.

How about you?  In the midst of things going well, are you, at some level, waiting for the other shoe to drop?

Arrgghh.

Say it ain’t so.

Brene’ went on to explain that, in an effort to protect ourselves against the pain we feel when something goes wrong  … we prepare ourselves by projecting it so we won’t be blindsided when the heartache happens.

Not only does that cut short any joy we might be feeling, that “failure forecasting” increases the likelihood of something going wrong because that’s what we’re focused on.  Then, if something does go wrong, it reinforces our worst fears and proves us “right.” This sets up an emotionally unhealthy spiral where we have even more cause to worry.

Brene’ continued with constructive ways to change this destructive default … if we choose.

Okay, what’s the point?

Look back over this post.

Were you engaged?  Were you thinking about that insight that some people are afraid of happiness – and thinking how it relates to you?

That’s because Brene’s EXAMPLE pulled you in and helped you SEE this situation.

If Brene (or I) had just talked about how some of us are waiting for the other shoe to drop – even when things are going well – that would have been wah-wah rhetoric.  You may not have related to it because it was information.

People today are suffering from InfoBesity.  They don’t want more information.

They can get all the information they want – anytime they want – online for the click of a button.

People want to be intrigued.

And one of the best ways to intrigue people is with EXAMPLES – not information.

Back to your upcoming situation where you’ll be trying to persuade someone to give you their valuable time, attention, respect, business, account or funding.

Don’t start with information.  Start with a real-life example that helps them SEE what you’re saying so they’re experiencing it – not just hearing it.

Be sure to check out Dr. Brene Brown’s website and blog.  Her insights on how we can be wholehearted – instead of going through life half-hearted because we’re protecting ourselves from pain – are brilliant.  http://www.brenebrown.com/