That’s Intriguing #51: Guy Kawasaki: Genius In Action: Part 3

Guy Kawasaki . . . Genius in Action Part 3,

By Sam Horn, The IntrigueExpert

This is the final post detailing the excellence in action that Guy Kawasaki demonstrated during his keynote for Ruth Stergiou’s Invent Your Future Conference in NoCA.

Guy Kawasaki Genius in Action

Actually, there were many more things Guy did extraordinarily well . . . however these blog posts are already long enough.

Want to know what I suggest? Go see Guy in person if you have a chance.

I am a firm believer that our personal and professional impact is directly proportionate to our ability to communicate compellingly and convincingly.

If you’d like to turn no’s into yes’s – if you’d like to win buy-in from the people who have the power to scale your career, buy your products or services or support your message and mission – do yourself a favor and study great communicators like Guy (on the stage) and Seth Godin (on the page).

Then, adopt and adapt (don’t copy) their masterful approaches so you too know how to capture and keep everyone’s attention and respect – from start to finish.

7. Guy featured a kaleidoscopic mix of reference points.

“Let’s give em something to talk about.” – Bonnie Raitt

Hmmm. Let’s see.  Grateful Dead. Check. Steve Jobs. Check.

Personal examples. Professional examples. Check. Check.

United States anecdotes. International anecdotes. Yep.

Fortune 500 success stories. Small business success stories. Yep. Yep.

Some speakers commit the cardinal sin of focusing solely on a few “favorites.” sports. Kids. Corporate life. That leaves some people out. They may not like sports, don’t have kids or work for themselves.

Guy gave everyone something to “talk about.” By using a wide range of “demographically-correct” reference points, he made sure everyone felt included, honored and acknowledged.

The eclectic mix kept us eager for what’s next. Novelists call this a page-turner. The speaker equivalent is a “seat-edger,” as in, “We were on the edge of our seats the whole time.”

One of the most effective ways Guy modeled this was by using “pulled from the headlines” or “signs on the street” slides to prove his points.

For example, he mentioned he was just in New England checking out colleges with his kids. To illustrate how “disenchantment” can be caused by overcomplicating things, he popped up a Smartphone photo showing a sign from an Ivy League university campus that went into great detail on how to . . . (wait for it) cross the street.

Embedding his point in a recent, first-person story lent instant credibility to his case because it had currency. This isn’t
tired shtick – it just occurred yesterday or last week.

And he did this with EACH of his points – providing a “couldn’t see it coming” reference that explored the point in a compelling, convincing and creative way.

If you’re about to give a presentation, go back over your planned remarks. Double check that you have balanced gender, age, ethnic, work-life, geographic and industry diversity.

And, hold up a prop! Make it show not tell. Sharing an article from THAT day’s newspaper that’s relevant to your topic will charm your audience and turn “blah-blah-blah” into “rah-rah-rah.”

8. Guy was in his “Tony Bennett” zone.

“I have found if you love life, life will love you back.” – Arthur Rubenstein

Have you ever had the distinct privilege of seeing and hearing Tony Bennett in concert? If not, do yourself a favor and grab a ticket for his next concert in your area.

Tony Bennett is the consummate entertainer. Not just because he has a voice like “butta” and not just because he’s a great song stylist.

It’s because Tony Bennett LOVES HIS AUDIENCE . . . and isn’t afraid to show it. When singers (or speakers) love what they’re doing, we love ‘em back.

Tony may have sung I Left my Heart in San Francisco a thousand times but you’d never know it. He gifts each audience by singing that song as if for the first time.

What many speakers don’t understand is that our audiences will feel the way we feel.

We won’t have fun if you’re not having fun. If you’re not happy to be up there – we’re not happy to be down here.

We want speakers who welcome the opportunity to add value and who show up fully present with an unapologetic, unabashed personality.

Too many speakers dread speaking. I remember attending a book-author event in Washington, DC , where a famous actress who’d just written a memoir got up and said, “I rather be dead drunk in a gutter than standing up here speaking to you today.”

Yikes. How do you think that made us feel?

Guy brought his A game and his whole self to the party. Guy was in his body, in his element and in the moment. And when speakers invest themselves 100%– we feel lucky to be along for the ride – because it’s a great ride.

9. Guy replaced wah-wah information with real-world WWW stories.

“The world is not made up of atoms; it’s made up of stories.” – Muriel Rukeyser

Actually, as explained in a recent Newsweek cover story entitled Brain Freeze, the world is not made up of atoms; it’s
made up of information. And we’re drowning in it.

We don’t want more information. We want epiphanies.  And we don’t get epiphanies from wah-wah information. We get them from “WWW” stories” that vividly portray Who, Where and What was said.  WWW stories are pulled from real-life – NOT from the internet or from your colleague’s books.

If we wanted stories from the Internet or from your colleagues
books – we’d go online or go buy those other people’s books.

When you speak, we want to hear what you think, what you have experienced, what you have gleaned. And we want you to re-enact those lessons-learned so we’re in the room with you as they happened.

We want you to make your story our story by putting us in the story. You can do this by putting yourself back in the moment
and place it happened and describing:

WHO? Describe the individuals involved with specific physical and emotional details so we can SEE him or her in our mind’s
eye and know what’s going through their mind.

WHERE? Put us in the room, on the plane or in the pool (or as Nancy Duarte – author/speaker on Resonance –
did so vividly in her keynote that day – put us on Half Dome). Make us a fly on the wall so we’re standing right next to you.

WHAT WAS SAID? Re-create and re-quote the dialogue so it’s as if it’s happening right NOW.

For example, Guy shared a story where he was speaking for a client in South America and realized, shortly before his talk, that he had a washing machine made by this manufacturer.

Understanding this was an “enchantment opportunity,” he quickly texted his sons and asked them to take a picture of the family washing machine and send it to him so he could incorporate it into his program.

Here’s where Guy got it right (yet again.)

Instead of just mentioning his sons sent him the photos – he put up a slide that showed the actual back and forth texting from his sons. He talked us through the chain of events and turned it into an unfolding mystery that brought it alive and brought it home. Guy’s message had the ring of truth – because it was true. Kudos.

10. Guy created the exquisite state of entrainment.

“What did the meditation teacher tell the hot dog vendor? Make me one with everything.” – poster in yoga studio

Have you ever experienced that lovely peak performance state of flow?

If you’re an athlete, maybe you were immersed in your golf, tennis or basketball game and played out of your head (literally and figuratively).

If you play an instrument, perhaps you lost yourself in the music and weren’t even aware of the passage of time.

If you’re an artist or author, the world slipped away and you were completely absorbed In your painting, dancing or writing.

That flow sate – when we are one with what we are doing – is also called “entrainment.”

And Guy created it. There was no shuffling in the seats. No checking of watches or email. We got swept up in his world.

Everyone who’s experienced this state of flow knows it is a powerful and persuasive high. Everyone was bliss-fully entrained– or as Guy calls it – enchanted.

As The Intrigue Expert and author of POP!, ConZentrate and Win Buy-In, I have studied the art and science of entrainment for the past 20 years.

What I have learned is that while we can’t force it, we can facilitate it.

The ten ingredients above all combine to create entrainment.

The good news is, you can too.

Yes, Guy is a master at what he does. The good news is that speaking eloquently and “intriguingly” is a skill that can be acquired. I know this because I’ve helped many entrepreneurs and executives create more compelling, convincing communications.

We can all get better at this because these are replicable steps.

Do you have a presentation coming up? Use these 10 points as a checklist while preparing your communication so your audience will be seat-edgers.

Get Anyone Intrigued in Anything in 60 Seconds

1. Have us at hello by leaving out the parts people skip.

2. Engage everyone’s head and heart with facts and feelings.

3. Condense your concepts into one-of-a-kind sound bites.

4. Have the courage to be counter-intuitive.

5. Honor your family, mentors and contributors.

6. Use the power of three to create oratorical flow.

7. Feature a kaleidoscopic mix of reference points.

8. Get in your “Tony Bennett” zone.

9. Replace wah-wah information with real-world WWW stories.

10. Create entrainment by getting in the flow.

If you do these things, your audience will care about what you care about. They’ll be engaged and enchanted from start to finish. You will have delivered substantive value and they’ll be more likely to buy into and act on your ideas and initiatives.

And isn’t that a primary reason we communicate?

– – – – – – – – – – – – – –

Sam Horn, The Intrigue Expert, and author of POP! and Win Buy-In, is an award-winning communication strategist who’s worked with clients including Cisco, Intel and NASA.

Her work has been featured on NPR, MSNBC, BusinessWeek.com and in Readers Digest, the Washington Post, New York Times and Investors Business Daily.

She helps people crystallize their strategic, signature message and get it out of their head and where it can make a positive difference for others and a profitable living for themselves. . www.SamHorn.com Sam@SamHorn.com

 

That’s Intriguing #3: Creative Ways to Capitalize on Holiday Slogans

“Christmas waves a magic wand over this world.” – Norman Vincent Peale

Wouldn’t it be great if you could wave a magic wand over your marketing copy to bring it to life so it captures people’s imagination?

You can. While the year-end holidays are almost over; there is still a marketing lesson to be learned from them.

In the past week, I’ve seen three clever movie-video ads which riffed off traditional Christmas songs to produce smile-inducing taglines.

The first introduced the Pirates of the Caribbean DVD with WRECK THE HALLS.

You can probably see the next one coming — SHREK THE HALLS.

The third featured a sheep with the pig and spider from Charlotte’s Web with the caption FLEECE NAVIDAD.

Then there was the romance novel featured in the store window of a major bookstore. It featured a Fabio look-alike stretched out on a fur rug in front of a Yule log fire. The title? THE KNIGHT BEFORE CHRISTMAS.

Valentine’s Day is only 8 weeks away.

Could you tie in your marketing slogan to a popular love song that is frequently mentioned along with that holiday? It could make your idea or offering more topical so it builds buzz, goes viral online and captures attention from the media and potential customers.

Just write up and review copy that describes your offering (whether that’s a business, product, service, book, movie, website, or blog post).

Now, pull out out ten key words you frequently use when explaining what your program/product is or does.

Now, visit http://www.freelyrics.com and enter those words into the search engine one at a time. Up will come a variety of song titles with “your” phrases.

Now, let the word play begin.

Substitute key words in a well-known lyric or popular song title with words related to your offering so that familar lyric has an unexpected twist.

You know you’ve come up with a catchy promotional campaign when the “new” phrase POP!s and brings a smile to your lips and heart.

See how this works?

Want more ways to create attention-grabbing titles, taglines, business names and brands? Check out my book POP! (Perigee-Penguin) which has dozens of examples and techniques you can use to create marketing slogans that get your priority noticed . . . for all the right reasons.

Here’s the link to Amazon.com http://www.amazon.com/POP-Create-Perfect-Tagline-Anything/dp/0399533613/ref=sr_1_1?ie=UTF8&s=books&qid=1261595555&sr=8-1

And here’s just one of the 44 Five Star Reviews Amazon readers have given POP! Thanks R. Johnson for your great comments below!

“POP! is probably the most interesting, fast moving book about marketing that I have ever read. From the first page, it was one of those “can’t put it down until the last page” book. This book is real—-and written for real people. No pretense, just facts and incredibly insightful information. It’s definitely a must read for anyone who needs a fresh perspective for marketing.”

 

Brilliant Brain-Droppings from George Carlin

George Carlin was the poster child for POP!

His funny, incisive musings were Purposeful, Original, Pithy.

Samplings of his iconoclastic observations include:

“Before they invented the drawing board, what did they go back to?”

“What if there were no hypthothetical questions?”

“If you scratch a cynic, you’ll find a disappointed idealist.”

“Electricity is really just organized lightning.”

He was also known for saying, “You live 80 years and at best you get about six minutes of pure magic.”

Unfortunately for George, his loved ones and us, he didn’t make it to 80 years; but he certainly gave us a lot more than six minutes of pure genius and comedic magic. God speed.

 

What Does Freak Dancing Have to Do with POP?

Congratulations to Laura Sessions Stepp for her thought-provoking Genderations column in today’s Washington Post entitled Two Types of Dirty Dancing.

She discusses how difficult it is to “police” freak dancing and that parents and educators are often in an uproar about this issue of teen-agers grinding – which as Laura describes is “a lot more than shaking booty.”

When researching POP! Stand Out in Any Crowd, I discovered a perfect slogan that helped parents and teens come to an agreement about this controversial issue.

In the book’s section on the importance of “Cliff Noting” your idea or issue into an easy-to-say-and-remember phrase so people “get” it, I used the examples of “Click it or Ticket,” “Spot the Tot,” and the example a prom chaperone told me about that helped them decide to go ahead with their prom rather than cancel it.

Her daughter’s school had considered banning the senior prom because the adults were scandalized by “rampant grinding and freak dancing” and didn’t want it happening at this school-sponsored event. An enterprising counselor came up with a “rap” that outlined the boundaries of what type of dancing would be allowed. What was the little ditty that brought peace to this controversial issue?

“Face to face, leave some space.”

That was it. Six words and the chaperones had something “hip” to say that clearly enforced the policy with no “wiggle room” (so to speak). The fact that the rule was placed in a rap helped make it acceptable to the teens. The prom was held and a good (appropriate) time was had by all.

Comedian Steven Wright said, “My grandfather invented Cliff Notes. It was in 1952 and he . . . well, to make a long story short.”

If you want people to “get” your idea or issue, you need to make your long story short. Condense a controversial or complex issue into a concise sound bite that rhymes or that’s alliterative, and people will be able to instantly grasp it. That’s the power of POP!

 

Blogging From Fiji

“Find something only you can say.” – James Dickey

We are all looking for singular experiences. Something we haven’t done before.

I had an opportunity to do just that this morning.

I was strolling in front of the sumptuously-set breakfast buffet table, here at the 5 diamond Outrigger Resort in Fiji. Spread out in front of me were papaya, passion fruit, bananas and pineapple; all freshly cut just hours before from the trees and gardens on the grounds.

And there, honored with its own table, was the juicer I had heard about the previous evening. (I’m here to head up the non-fiction portion of the Maui Writers Conference spring trip. Want more info? Check out http://www.MauiWriters.com).

Several participants told me about the delectable pineapple-ginger juice they’d experienced the day before, and told me I simply had to try each morning’s imaginative concoction.

Today’s specialty? Watermelon-mint juice freshly made in front of me by a young Fijian woman. Aaahhh. I savored each exquisite sip. Can’t you just taste it?

Are you wondering what this has to do with POPing out?

This is a magnificent, ocean-front resort. It features lush grounds, a meandering pool surrounded by tropical ferns, a world-class spa, smiling employees and fabulous food. But so does dozens (hundreds?) of other resorts.

Why does this resort stand out? What does it offer that can’t be found elsewhere? Why would I fly half way around the world to come here – and why would I recommend others do the same?

Well, that lip-smacking, one-of-a-kind juice creation each morning is a good start. It was a singular experience I will remember and tell others about. It turned me into a word-of-mouth ambassador for the Outrigger Resort in Fiji because they delivered a singular experience.

Think of your business, book, brand or blog. Do they deliver a singular experience people haven’t had before? Have you, as James Dickey suggested, found something only you can say? Are you offering something that can’t be found elsewhere?

If so, good for you. You’re on your way to being one-of-a-kind instead of one-of-many.

If not, you might want to visit http://www.SamHornPOP.com to buy a copy of POP! Stand Out in Any Crowd, which Seth Godin calls “revolutionary.” It will help you discover your “singularity” and map out a step-by-step strategy for establishing yourself and your organization/project as the go-to, top-of-mind resource in your field.